Ella lives with her wealthy parents on a beautiful estate in a peaceful kingdom. From a young age, she is taught by her mother to believe in the existence of magic, allowing her to befriend many animals on the estate, particularly the mice. Everything is perfect until her mother contracts an illness and dies. On her deathbed, she makes Ella promise that she will always have courage and show kindness to others. Years later, her father marries Lady Tremaine, the widow of an old acquaintance, who has two daughters: Drisella and Anastasia. Ella welcomes her stepfamily, despite the stepsisters’ unpleasant attitudes and her need to protect her mouse friends from her stepmother’s cat, Lucifer.